We just wanted to send you a quick note to say a huge thank you for finding us the most amazing place to call home. We are absolutely thrilled to move in.
Your dedication and hard work throughout the entire process were impressive. You listened to our needs, showed us properties that matched our preferences, and provided invaluable guidance along the way. You worked hard at the negotiation and got us the fridge, sink, and other renovations we wanted. You also took the initiative to help us with transfer of water, electricity and towngas, which was incredible.
Today, you were detailed in checking that the apartment is fit to move in, and identified places that needed minor fixes.
We can't express enough how grateful we are for your efforts. You made the whole experience smooth and enjoyable. Thank you so much.
We will definitely be recommending your services to anyone in need of a fantastic real estate agent like you.
4.8 / 5.0
Tiffany and Nat
Sonam Thadani
Sonam was a huge resource for us when my husband and I moved back from Singapore earlier this year. We had specific requirements and she worked tirelessly to find us the home we had always been hoping for at La Hacienda on the peak, even negotiating our tenancy agreement with the landlord down to the last degree. She is a fantastic real estate agent who really looks out for her clients, and always brings a positive and pleasant disposition to all of her viewings. She has a really good grasp of the rental market trends, and a long and varied list of landlords that she has worked with in the past which gave us the ability to see the most number of places in the least amount of time before we boarded our flight back to HK! What really surprised us is the level of 'after-market' service that she brings, checking in with us even months later to make sure everything is going smoothly. Would highly recommend her services and cannot speak more highly of her skills in this market!
4.8 / 5.0
Warriars
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.