We found OKAY.com through squarefoot.com and Shirley was assigned as our agent. She sent us multiple apartments that were matching our needs and promptly set up appointments for us to view them. We found our apartment on our first day viewing and Shirley helped to negotiate a deal with the landlady that we were very happy with. Any concerns we had about the apartment she quickly sorted for us and was really helpful with changing over our bills. We would definitely recommend OKAY.com and especially Shirley as an agent as she has gone above and beyond our expectations.
4.8 / 5.0
Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.
4.8 / 5.0
Tommy went above and beyond to be of service, both during the initial viewing of the units as well as after the unit was selected.
He provided excellent support in getting the electricity, water, gas and internet connection installed. Great job!