2 Ching Wah Street 清华街2号

Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.

Working with Rosa, we were very happy with the entire process and our outcome. In addition to spending the time and understanding our requirements and doing it all very professionally and with care and a personal touch, she was also able to bring her years of experience and knowledge and existing connections to be able to help source what we felt were the best options for us. This included helping us find a place that wasn't exactly even on the market, which is something that not all agents are able to do. She also helped us negotiate and reach a deal that both we and the landlord seemed satisfied with. She took care of the entire process, and shielded us from some of the challenges in the negotiation, and so we experienced a smooth and streamlined process until not only signing, but also throughout until the final handover a few weeks after moving in. We are more than happy to recommend Rosa (and already have!) to those seeking to find a good home for themselves and their family.

Phenomenal service, forthcoming and truly caring even though we only took up an inexpensive rental flat, she was there every step of the way and did the extra mile whenever opportunity arose like for i stance to let the first furniture delivery in when we were not yet as we were still stick in our old place. she received our delivery in the new flat as we couldn’t make it. she follows up with all parties and her responses are prompt and helpful. really a great experience and we will sure come back to her.