Ning has been most helpful with my search for an apartment. She understood my requirements and my preferences, and was able to show me a number of selections that were real contenders. Ning was also very proactive in working with the landlord to obtain a fair rental price, and to ensure all the minor fixes that were done before I moved in. Ning was always responsive when I needed her, and she saved me hours of worry! Everything went smoothly because of her!
4.7 / 5.0
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
I found my dream home thanks to Heike's flawless and outstanding assistance. She offered a great choice of apartments and we appreciated that she had thoroughly prepared for the viewings and absolutely captured what we were looking for without wasting any time. She rendered optimal support with our decision making and assisted with all formalities. Everything went smoothly which was a great relief for us during our relocation. Heike also shared her knowledge and insights with valuable advice for a newcomer to Hong Kong. We would without a doubt highly recommend her service to anybody house hunting in Hong Kong.