very professional and understanding, don't mind working outside of expectations, highly recommended
4.5 / 5.0
Mr Joseph Kar Lak Leung
Rosa McCann
Working with Rosa, we were very happy with the entire process and our outcome. In addition to spending the time and understanding our requirements and doing it all very professionally and with care and a personal touch, she was also able to bring her years of experience and knowledge and existing connections to be able to help source what we felt were the best options for us. This included helping us find a place that wasn't exactly even on the market, which is something that not all agents are able to do. She also helped us negotiate and reach a deal that both we and the landlord seemed satisfied with. She took care of the entire process, and shielded us from some of the challenges in the negotiation, and so we experienced a smooth and streamlined process until not only signing, but also throughout until the final handover a few weeks after moving in. We are more than happy to recommend Rosa (and already have!) to those seeking to find a good home for themselves and their family.
4.9 / 5.0
Guy and Kelly
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.