Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Stephanie van Eybergen
She’s really great and very pro active finding/recommending us other suitable properties when the ones we chose were not up to our liking. She also, for no extra fees, helped us secure and prepared contracts for an additional Carpark. She was also very quick on completing all the contracts and paperwork, even if she had to come a long way to our house to meet us for cheques and signature. Definitely the best agent we had by far in Hong Kong!