151-155 Lockhart Road 駱克道151-155號

Shirley is hands-down the best agent we have ever worked with, and I don’t say that lightly. She has exceptional dedication to her craft, and works long hours to ensure her client’s questions are answered – she truly goes above and beyond. Without hesitation, Shirley has always made us feel like a top priority. She is incredibly responsive to all matters ranging from house-hunting to helping us communicate with the Landlord on various issues post-move in. Overall, she has swiftly responded to all our queries and concerns, and is a real joy to work with. I highly recommend Shirley. I’ve already referenced her to my friends, and am happy to refer her to anyone who is looking for a new home. She has an incredible work ethic, goes above and beyond for her clients, and is someone you can trust.

We were living in Kennedy Town but had to find a new place as the family is about to grow with a 2nd child arriving soon. We contacted 3 different agencies and OKAY.com was one of them. We loved the quality properties on their website as many of them fit our western standards. We also appreciated how easy and convenient it was to select the places to visit directly online from the recommendation list sent by our agent with details, pictures and personal notes. Our agent, Jayde Pamuk, immediately understood our needs and our long list of 'must-haves' never discouraged her. All of the apartments we visited had something unique compared to Hong Kong standards. If we must move out again in Hong Kong (hopefully, not too soon!), we would first ask for OKAY.com and Jayde Pamuk.

I had the pleasure of working with Sonam, and I cannot recommend her highly enough. She acted with exceptional skill and integrity on behalf of both the landlord and the tenant, consistently finding creative, fair, and practical solutions that served all parties involved. Importantly, I managed this entire process while living and working outside of Hong Kong, and Sonam still made everything completely seamless. Her ability to communicate clearly, consistently, and proactively across time zones was essential in ensuring the process ran smoothly and without unnecessary stress. Sonam was always timely, proactive, and incredibly professional in the way she managed issues and guided the process from start to finish. What truly sets her apart from other agents is her continuous involvement and genuine commitment to ensuring satisfaction on all sides, rather than stepping back once a transaction is underway.