Ryan Court 銀林閣

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

It was an incredible pleasure to work through this process with Sonam - she made it go from one that I dreaded, to a process I thoroughly enjoyed. As a result of her dedication, enthusiasm, communication, astuteness with respect to our needs and overall kindness that when my daughter and I finally move to Hong Kong next week we will be able to stay at our new home as soon as we arrive. I can only wholeheartedly recommend her further!

Extremely polite, professional, organised and understood our needs. Gave solid advice and negotiated really well on our behalf.