I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
宋寜
Ning was excellent being astute, friendly, and exceptionally helpful. Really enjoyed the experience with her as our agent. In particular she did a great job in understanding our needs while sharing her knowledge / expertise of the market, down to the particular neighbourhoods. Would certainly recommend Ning to others and would also seek her out in the future where we need an agent.
4.8 / 5.0
Mr. Robert Michael Serjeant
Cathrin Resovac
Cathrin was a very attentive and thoughtful agent who helped us with our move to DB. She had selected plenty of appropriate properties for our budget, was flexible with our viewing times and was prepared for each viewing. She had great knowledge of the local area which helped us to feel comfortable with our decision on where to make an offer. I appreciated her ability to communicate via Whatsapp regularly during our research and viewings; and she supported us with the final handover, particularly with regard to the utilities. I would recommend her professional services to anyone looking to make Discovery Bay their home.