I had the pleasure of working with Sonam, and I cannot recommend her highly enough. She acted with exceptional skill and integrity on behalf of both the landlord and the tenant, consistently finding creative, fair, and practical solutions that served all parties involved. Importantly, I managed this entire process while living and working outside of Hong Kong, and Sonam still made everything completely seamless. Her ability to communicate clearly, consistently, and proactively across time zones was essential in ensuring the process ran smoothly and without unnecessary stress. Sonam was always timely, proactive, and incredibly professional in the way she managed issues and guided the process from start to finish. What truly sets her apart from other agents is her continuous involvement and genuine commitment to ensuring satisfaction on all sides, rather than stepping back once a transaction is underway.
4.6 / 5.0
Christina Hudson
Heike Degener
Heike has done excellent work in helping me rent out my Hong Kong property. She is highly responsive, consistently cooperative, and offers honest and helpful guidance, effectively bridging the communication between tenant and landlord to ensure both parties are satisfied. Her standout strength is her clear and practical communication—she quickly understands the issues and provides sensible, easy-to-execute recommendations. Along with her strong market knowledge and negotiation skills, she brings a sense of humor that smooths the process even in challenging discussions. Having worked with Heike for several years, I can confidently say she always meets expectations with professionalism, dedication, and high standards. It’s a pleasure to work with someone who works so hard and delivers consistently outstanding results.
4.8 / 5.0
Tim Balbirnie
Jayde Pamuk
Jayde worked with me for the first time in October 2014. She referred a tenant from the UK who had come to work in HK and we managed to reach an agreement on the same day of the initial viewing due to her professionalism in the negotiation process.
In February 2016, I appointed Jayde and OKAY.com as the sole agent for leasing another one of my properties as a result of the excellent experience I had received in the past. Once again I was impressed by the quality of tenants, speed and professionalism of Jayde’s service, with another agreement signed within a day of viewing.
I am sure we will continue to work with Jayde in the future due to the fantastic combination of her skills and the broad client base of her company.