Helena Garden 海倫苑

Twenty-nine apartments and twelve agents later, I finally found Jayde with OKAY.com! Flat-hunting in Hong Kong can be tumultuous and stressful but as soon as Jayde entered the picture it all became such a breeze. I had received Jayde's contact through a colleague and within moments of initially messaging, Jayde was sending me listings to review via a full-fledged site that was user friendly and aesthetically pleasing. I selected the properties I liked and was also able to provide comments on why something was worth viewing or not to avoid wasting any more time. Upon meeting Jayde for viewings, she was prompt and ready to go with a detailed portfolio of what we would be seeing that day. Opening the door to the 2nd property we viewed, I knew this was it! Jayde had found it - my own little paradise in HK! She shared in my excitement and ensured a smooth experience through the whole process. I'll certainly be referring Jayde and OKAY.com!

I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with. As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.

Working with Susie as my real estate agent was a genuinely fantastic experience. She was quick with responses, and her offering of properties to consider was diverse, which helped me immensely in my search. Her patience stood out remarkably when I was oscillating on my decision regarding my current flat, which required multiple visits, a period of indecision, and eventually moving in with my two children. Susie is the go-to real estate agent for anyone searching for a new home; her professionalism and understanding set her apart. If I, my friends, or clients ever need to find a property in the future, Susie will undoubtedly be my first point of contact. I couldn't recommend her more.