Very professional but personal and friendly at the same time. Didn’t feel pressure as I have with some other realtors. Went above and beyond to make the whole experience very smooth, and was very understanding about certain situations when we needed help/assistance.
4.7 / 5.0
Reina Angelina SAWAI
Heike Degener
I am very satisfied with the service I received. The most valuable part of working with Heike was that she truly listened to my criteria and efficiently narrowed down the options, which saved me considerable time. Rather than simply trying to sell me the most expensive property within my budget, she provided valuable advice focused on maximizing value. Heike not only met but exceeded my expectations—she was highly efficient and a genuine pleasure to work with throughout the entire process.
4.9 / 5.0
Dora
Nina Schulte-Mattler
Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.