Hoden Bond 蕙園

We would like to express our sincere gratitude to Mr. Ragers Woo for his outstanding assistance in helping us find our ideal home through OKAY.com. As a family with pets, our search for a suitable residence in the city was never an easy task. We needed a place that could cater to our transportation needs while providing ample space for our beloved furry companions. Mr. Woo proved to be an exceptional property agent, displaying the utmost patience, care, and professionalism throughout the entire process. He genuinely listened to our concerns and took them seriously when showing us potential flats. His response time was commendable, and he always promptly relayed our messages to the landlord, which greatly facilitated our decision-making process. Thanks to Mr. Woo's invaluable assistance, we confidently decide to rent our current flat.

Flo exceeded all our expectations in our property search in Hong Kong. We previously worked with other agents and attended numerous viewings with nothing to show for it other than stress and frustration. Flo truly listened and was able to quickly adjust our searches so each property was relevant and met our needs. On only our second day viewing we had found the perfect property in a building no other agent had even shown us. She guided us expertly through the entire offer and signing process and made us feel extremely comfortable, which is so important when moving into a new country. It made us feel that we had a trusted advisor and advocate on our side. And the best part is even after signing, Flo did not disappear and helped us with everything from setting up utilities to finding handymen. She is an amazing agent and I recommend her to all my business colleagues and friends who are looking for property in HK as I know they will have a great experience just like my family.

A friend recommended Jayde as we desperately needed a new apartment to cater to our growing family, and were unable to find anything suitable on-line. After briefing Jayde on our specific criteria, she was quick to show us places that – to our pleasant surprise - matched what we were looking for. We con-currently put in offers on the second and third places Jayde showed us, and were impressed with he professionalism. We were particularly impressed by the fact that Jayde rigorously negotiated both apartments, even though the agency structure for one of the apartments meant her fee would be considerably reduced. She still put our best interests first. The settlement process and apartment move were also smooth as Jayde ensured all aspects were thought of and addressed. We would happily recommend Jayde and am thankful to her for the whole process.