Hong Lok Yuen - Hong Lok Road West 康樂園 - 康樂西路

He understood what we wanted, not just sell any old place. He was proactive in making a recommendation to us and helped us identify a flat early before others saw it. He liaised well with the landlord. He is friendly and no nonsense.

"When I first met Sonam, I was blown away by her responsiveness and attentiveness to my inquiries and questions. I have been renting for a few years now so I have very specific requirements about the new place that I am looking for, and she has been very accommodating with me from the start. She is great at handling negotiations and follow-up with the landlords to make sure my experience was comfortable. Even though there were a few hiccups during the process, and none due to Sonam's fault, she was able to resolve them quickly. I would highly recommend Sonam to anyone who is looking in the market. She is a GEM."

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?