34 Island Road 香島道34號

Carment is responding very fast and always on top of the things.

Heike has done excellent work in helping me rent out my Hong Kong property. She is highly responsive, consistently cooperative, and offers honest and helpful guidance, effectively bridging the communication between tenant and landlord to ensure both parties are satisfied. Her standout strength is her clear and practical communication—she quickly understands the issues and provides sensible, easy-to-execute recommendations. Along with her strong market knowledge and negotiation skills, she brings a sense of humor that smooths the process even in challenging discussions. Having worked with Heike for several years, I can confidently say she always meets expectations with professionalism, dedication, and high standards. It’s a pleasure to work with someone who works so hard and delivers consistently outstanding results.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?