No.15 Shouson 壽臣山15號

We reached out to Sonam based on glowing feedback from her clients saying, ‘we must work with her,’ and we’re so glad we did! Sonam took the time to understand our needs and quickly presented several strong options. She patiently listened, toured properties multiple times with us, respected our timeline and was so responsive on all fronts. She skillfully liaised with the landlord to keep everyone aligned. Sonam clearly has a pulse on the Hong Kong market and offers a unique perspective to each home and location you visit. Despite living in HK for over 10 years, I learned a thing or two from Sonam! She effortlessly combines professionalism with a warm, approachable style that puts you at ease. We’ve already recommended her to friends and will keep doing so—truly grateful she helped us find the perfect home for our family!

Shirley has been very available throughout the procedure; no matter viewing or Whatsapp at any time (day and evening) during several weeks to answer our questions, and get good deal for my home. She fought for us to get the keys earlier than the expected entry date to facilitate our moving out, and she managed to get HKD 2,000 cleaning fees for us from the landlord. She also helped us to handle the utility bills, which significantly saved our time. I thank Shirley for her time, availability and kindness. It has been a pleasure dealing with such a nice person. I am sure will introduce my friend to Shirley:)

...Andrea has been an absolute delight to work with. She is not only very friendly but most importantly understands the requirements of her clients very well. From the moment we discussed my move [to Hong Kong] I instantly felt reassured that the stressful process of finding a place to call home was going to be easier than I anticipated (I even cancelled the vast number of other agents I was planning on working with). No requests seemed too hard. This includes my request to view a total of 28 properties in one day to being happy to secure the handover on a Sunday. She is extremely responsive, personable and honest. The OKAY.com product is outstanding and with a strong technology focus you do stand out. However as with all service industries it is the people that make the experience hassle free. I will be happily recommending OKAY.com and specifically Andrea to anyone I know relocating to HK.