Kwok Leung Building 國樑樓

We worked with Stephanie to buy a village house in Clearwater Bay. We found her to be an amazing agent, the best we have ever dealt with. Stephanie very clearly understood our requirements and worked out a very relevant list of houses for us to view over a number of weekends. She is extremely knowledgeable and provided invaluable advice on issues with the area and the houses we inspected. She acted much more like a trusted friend and consultant rather than an agent. Once we settled on the property, she was great in helping to work out a price and to get an agreement with the vendor. She also helped to advise on a solicitor as well as provide banking contacts for obtaining a mortgage. Even after the sale was finalised she continued to provide great support in helping us set up the house for our move. Stephanie combines a wonderful, warm and engaging personality together with deep professional experience and an unmatched knowledge of the area. We are delighted to highly recommend her.

Suk Yin (Shirley) was very supportive and patient in finding me the best apartment. I’d provide her with ideas here and there and she always responded back quickly with many options. She’d also prepared booklet for every viewing as well as detailed handover report at the end, which I find to be very nice features the company provides. It was definitely a pleasant experience working with Shirley and OKAY Property. I’d love to refer her/the company to my friends.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben