The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Graham MacLean
Retired property professional
Rosa McCann
Working with Rosa, we were very happy with the entire process and our outcome. In addition to spending the time and understanding our requirements and doing it all very professionally and with care and a personal touch, she was also able to bring her years of experience and knowledge and existing connections to be able to help source what we felt were the best options for us. This included helping us find a place that wasn't exactly even on the market, which is something that not all agents are able to do. She also helped us negotiate and reach a deal that both we and the landlord seemed satisfied with. She took care of the entire process, and shielded us from some of the challenges in the negotiation, and so we experienced a smooth and streamlined process until not only signing, but also throughout until the final handover a few weeks after moving in. We are more than happy to recommend Rosa (and already have!) to those seeking to find a good home for themselves and their family.
4.9 / 5.0
Guy and Kelly
李淑嫻
Shirley helped us find the perfect apartment recently in the mid-levels, despite a lot of special requirements for our family. We had taken the help of other agents as well before her, but it was Shirley who was able to nail the search and find one that fit all our criteria. She was constantly on the task and we viewed many apartments with her. She was very professional and able to understand our requests and act as a great liaison between us, the landlord and the landlord's agency. We really appreciate her help in our apartment search and would recommend her wholeheartedly to others as well