I contacted Stephanie after seeing a place on the okay.com website that I thought would suit my family. She responded to my queries and questions extremely quickly and did as much as she possibly could to make the move to our new home seamless. Stephanie is one of the most positive and approachable people I have met and nothing was too much trouble. Throughout the moving process she was on hand to liaise with the landlord including negotiations about rent and requests for alterations on the property as well as, giving advise on a number of issues that arose. I can't thank her enough for all the time and help she gave us and of course, would highly recommend her to anyone who is thinking of moving.
4.8 / 5.0
Martina was amazing! She adapted to the realities of looking for a flat during Covid and when someone moving to Hk has to do 2 weeks of quarantine first. She took the time to really understand what I was looking for, so much so that I ended up taking the first flat she showed me! Impressive. I'll definitely be using Martina again should I need to move and will be recommending her to anyone looking for an agent in the future.
5 / 5.0
Simone Letticia Redman
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.