I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Mrs Heike Pfordte made the difference during our home hunting; she simply understood “right away” our needs; most of the real estate agents we found in Hong Kong are mainly focused on on the budget proposed by the client; Mrs Heike understood first of all that we were looking for a new home, not only a place to rent at a certain budget. I have been in Hong Kong for over 12 years and I have rent out many places and get in touch with far too many real estate agents/consultants, but this was the real first time that our criteria were 100% understood at the very first time. Both my husband and I were very impressed by the job done for us by Mrs Heike and our full gratitude goes to her for helping in finding this very nice home for us. She is extremely resourceful, talented and target oriented to the client needs. We absolutely recommend her to other home hunters in Hong Kong.
4.9 / 5.0
He listened to and catered for our requests and provided useful suggestions based on this.