FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.
4.6 / 5.0
Mr. David ZEBROWSKI
陳益屏
Fiona is extremely excellent and very responsible. She took care of everything for Agreement including the utilities to the end. She is good at both English and Cantonese so that she could help us solve the issue even during the moving, i.e. we lost the stuff during the moving. We couldn't find it without her help.
She is not only very reliable and responsible for her work, but she also has a excellent negotiation skill which makes both landlord and tenant satisfied. We could save time without unnecessary negotiation thanks to you. Beyond that, she did her best to understand our requests and followed up so we could find out the new space earlier than we expected.
While others support the basic work for clients like Agreement and utilities, she assisted us to settle down on new home softly and quickly. We really appreciate her help.
4.9 / 5.0
Mr. Lee Jiheon
Flo Geiser
She gave her 100% in helping us and truly try to understand our needs in order to find something that suits us instead of hard selling what are easily available. Also she goes extra miles to help us with additional services that she knows we will need. She is definitely a perfect broker that one can dream of.