We were living in Kennedy Town but had to find a new place as the family is about to grow with a 2nd child arriving soon.
We contacted 3 different agencies and OKAY.com was one of them. We loved the quality properties on their website as many of them fit our western standards. We also appreciated how easy and convenient it was to select the places to visit directly online from the recommendation list sent by our agent with details, pictures and personal notes.
Our agent, Jayde Pamuk, immediately understood our needs and our long list of 'must-haves' never discouraged her. All of the apartments we visited had something unique compared to Hong Kong standards.
If we must move out again in Hong Kong (hopefully, not too soon!), we would first ask for OKAY.com and Jayde Pamuk.
4.7 / 5.0
Nicolas and Sarah Salato
I am a recent expat [that] relocated to HK from Spain. I contacted OKAY.com to show properties around Happy Valley. My time was also limited as I needed to find a property in a very short period of time. Jayde Pamuk organised a few properties for me to see, her personality made the experience a relaxing and easy one. During this process Jayde also [familiarized me] with the area. I did not only find a property on the same day but [she] also managed to arrange a good deal for me. The follow up process since my move has been consistent and Jayde has made it easy for me to feel like at home in a very short period. I will definitely recommend Jayde to any friends or anyone interested in finding a property! Thank you always for your consistent support.
4.5 / 5.0
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!