Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Kim was extremely patient and incredibly helpful throughout our home search process. She even went above and beyond the call of her job by letting our little one use the bathroom in her house for an emergency stop! Her knowledge of the area is supreme and she also saved us valuable time by already knowing places extremely well or viewing them ahead of time and providing valuable feedback. We will definitely recommend Kim to any of our friends when they are looking to move - and not just for the Clearwater Bay and Sai Kung area but for places in general. We sincerely thank her for all of her help and time and we look forward to getting in touch with her when we are ready for our next move.
4.8 / 5.0
Client Solutions Director
Flo has been an absolute a pleasure to work with. She ensured we only saw relevant apartments that met our criteria and always exhibited the utmost patience and wore a cheerful smile! And it didn’t stop once we found a place. Flo continued to help with additional items to do with the move (movers, utilities and more). She went above and beyond, helping guide us every step of the way. We are very thankful to Flo for her help during our home search process – she is absolutely great!