Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Tommy was genuine and honest throughout the process. He understood what we were looking for and was very trustworthy, very different from some of the other agents we dealt with.
4.8 / 5.0
Mr. Michael CARLISLE
I much appreciated [Ruby’s] work on the two real estate consultant jobs [she] handled for me. The first one was for the purchase of my flat and the second job two years later for the renting of these premises. I found [Ruby] to be a very professional person, working very quickly and efficiently and providing me with offers which were on the spot of what I was looking for. I also appreciated that [Ruby] followed through the jobs until everything was ok. I wish [her] the best for the future and warmly recommend [her].