The Arcadia-1 雅閣花園-1

Very professional, well versed on the background of every area and property viewed, selected properties that matched our criteria and Andrea has endless patience with undecided clients. She does not use pressure tactics to force a sale, which is a rare plus and she is always available on her phone.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

I had a great experience with Shirley - she understood what I was looking for in a property instantly and supplied a good amount of leads. She helped to arrange all inspections in one day and I was able to secure the property I wanted the most in a super competitive market - she made the whole process seamless and pain free! Following the signing, she also helped to arrange various utilities connections and touch up of the property. I would highly recommend her service to anyone who’s relocating to HK.