Kam Ping Mansion - Block C 錦屏樓 - C座

We have been very satisfied with the professional service provided by Shirley Li of OKAY.com. She is efficient, helpful and provided excellent follow through with the sale of our flat.

Joanne was nothing short of exceptional. From our first correspondence, to the hand over, she was highly professional, friendly and accommodating to our needs and schedule. We have yet to encounter such dedication to ensuring the process was as smooth as possible. We highly recommend and commend her for her tireless work. Thank you Joanne for finding, not only an apartment but our new home.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben