Tsui Chuk Garden-3 翠竹花園-3

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

I only had a weekend to find a place when I moved to HK and I needed a realtor who was up to the challenge. Not only did Jayde exceed my expectations regarding expediency but she also made the process fun. She asked me helpful questions to get to know what sorts of areas and living accommodations would be a good fit for me, took my feedback to heart and, ultimately, knew what would work best. In fact, she grasped my needs and preferences so well that, in the end, my greatest difficulty was deciding between two places I loved! I’ve moved almost a dozen times in my life (many times internationally), and I’ve never had such a fun or smooth experience in arranging a place to live. Jayde’s knowledge of Hong Kong, her flexible, hard-working and upbeat personality and experience in the various paperwork involved in securing accommodations make her an invaluable asset to any apartment or house hunt in Hong Kong. I really can’t recommend her strongly enough.

Charlie and I really appreciated all your efforts in helping us identify a new home, your professionalism and warm personality have made our experience a wonderful one! In the past 6 weeks, we emailed and messaged each others almost on a daily basis, and we saw each other at least once a week, and you even drove us around with your own car! With that time and effort, you were able to narrow down exactly what we needed ( given how picky we are! ) and we were so close in finding our new home. We would definitely have signed a lease if our existing landlord didn’t extend this offer for us to stay. We just really wanted to let you know how much we appreciated everything, and it actually feels like you are a friend more than an agent that we just met a few weeks ago! With the holiday season approaching, we wanted to take this chance to say a heartfelt thank you to you! And we wish you and your family a joyous holiday filled with laughter and love!