I arrived in Hong Kong to have a first look at our new life ahead, not having a clue about anything, and was so lucky to have Stephanie showing me around for the whole week. To me, she has been my first friend in this big exciting city not only showing me housing but really helping me on so many levels - locations, supermarkets, schooling etc. Her expertise and knowledge as a true Hong Konger but also as a mother has made my relocation with my family so easy and fun. I am forever grateful for all the time she spend, the care she took, the sympathy she has shown and the apartment and new home we have found. Stephanie really goes beyond everything you would expect from an agent, she is a friend! Thank you for everything Stephanie!
4.7 / 5.0
Mrs. Louisa SPITZY
鄧小媚
Dear Josephine,
You have been a godsend agent to us. Thank you for the clear communication right at the beginning and working with our schedule, Paris time, HK time.
As soon as we touched down, you have organised a few flats for viewing. We really appreciate the care you took to listen to us. I have never come across an agent so organised as you, you always come prepared.
When we stubbornly narrowed our focus on the Repulse Bay towers, you delivered to us the perfect property at the right time!
4.8 / 5.0
Mary Joyce and family
柯家如
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.