Mantin Heights-6 皓畋-6

"When I first met Sonam, I was blown away by her responsiveness and attentiveness to my inquiries and questions. I have been renting for a few years now so I have very specific requirements about the new place that I am looking for, and she has been very accommodating with me from the start. She is great at handling negotiations and follow-up with the landlords to make sure my experience was comfortable. Even though there were a few hiccups during the process, and none due to Sonam's fault, she was able to resolve them quickly. I would highly recommend Sonam to anyone who is looking in the market. She is a GEM."

Jayde did a great job in finding an excellent tenant that fit my expectations. Prior to working with her, I had rejected a number of offers over the past couple of months. Jayde was able to deliver where others had not and in just one day she had finalized all terms with both sides very happy. She attended to all the details, and always walked an extra mile with myself and the tenant given that we had a busy travelling schedule. The house was handed over very smoothly, and all the paperwork was arranged in a very professional manner. I feel very comfortable to look to Jayde and OKAY.com again for my property needs in the future.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben