Midvale Village-11 畔峰-11

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Ingrid was really friendly, professional, and trustworthy from the start. She was able to show flats on very little notice and as a result, we were able to find a dream flat. She was also very effective at helping us negotiate the price by suggesting we include our photos and write a short biography. As a result, we were able to agree on a great offer. She also made sure that the flat was in great condition, and was able to spot things that needed addressing with the landlord. Thanks to her everything was sorted in time for our move. In addition, she managed to secure one week rent-free for us and gave us a wonderful gift on our moving day. We would definitely recommend Ingrid to anyone looking for a flat in Hong Kong, and will definitely use her services again in the future!

Rosie McCann, is the most professional Real Estate agent that we have been fortunate to work with over the past 22 years in Hong Kong. She was extremely professional, responsive, hard working and transparent throughout the entire process searching for our rental property. Whilst our brief changed during the search she was agile and worked tirelessly to find us the perfect property. During the negotiation stage the communication was frequent and prompt we always felt she was getting us the best deal possible. The documentation and tenancy agreement execution stages were thorough and seamless. The property handover was handled with utmost competence and it was clear her repour with the landlord/property manager made it effortless. Worthy to note that we were pleasantly surprised at the value add services from the Okay team to coordinate our utilities setup in the new property. We would highly recommend Rosie to anyone and without doubt for our future real estate needs she will be the