Grandeur Villa-4 瑰麗新村-4

Hi Florence, I am thrilled to have the opportunity to write a testimonial for you, a real estate agent who has exceeded all our expectations. From the very beginning of our journey to sell our combined residential flat in Sai Ying Pun, you have demonstrated efficiency, intelligence, out of the box thinking and great customer service, not only making the entire process of selling our apartment easier but actually facilitating the sale. We were impressed with your ability to secure some amazing marketing exposure for our property. You also demonstrated great legal acumen in selling the two combined units. Despite having previously consulted with two law firms who were unable to find a solution, you were able to identify a legal solution that made the sale possible and saved the buyer from having to pay double stamp duty. Your persistence, creativity, and problem-solving skills are truly commendable. Thanks for a job well done.

Josephine was very helpful in terms of understanding our requirements and trying to match them by scouting for many options. I also liked your Company's interface that shows the listing with all details and available photographs. It was easy to shortlist the flats to view through the portal and be able to post comments.

I can't recommend Flo and OKAY.com enough. Moving in HK is difficult enough with the fast pace of the market and the worry that your agent might not have your best interests at heart. Flo has renewed my faith in property agents! Not only did she pay extra attention to my brief and what I wanted, she also gave me good advice. Everything was organised to a tee and she was flexible on schedules—which is so important when you work a tough day job with long hours. Flo also knew the particulars of each flat. She was also instrumental in helping me secure my flat when I knew I wanted it, advising me on how best to handle the negotiation, and helping alleviate all the stresses of moving once we did secure it. She was always two steps ahead of me in knowing what I needed and I can’t thank her enough. For the peace of mind through the process and the new home I’m happily getting settled into, she earned every penny of her fee, and I will 100% be looking to work with her again!