Jardine's Lookout Garden Mansion-B 渣甸山花園大廈-B

Flo has always worked extra hard to try to help us find a place. She acted very professionally, always providing us with good advice. Should we need the help of a property agent in the future, we would call her immediately without hesitation.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Flo was fantastic! She took the time to understand all of our expectations and found the best properties to meet those. She was also very candid and coached us through our expectations. By having a more honest set of expectations & requirements, we were able to see opportunities in properties that we would have initially rejected for not meeting ALL of our requirements. In the end, we ended up with an amazing apartment that we are so grateful to have found. Flo is an amazing agent and we've already started recommending her to friends.