Cascades-2 欣圖軒-2

Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.

I am writing to you about my outstanding experience with Joanne Cheung. Joanne has been a Godsend! I needed to relocate to Hong Kong for work. Thanks to her guidance, patience, tenacity, and consummate professionalism, I was able to secure the MOST beautiful apartment in all off Hong Kong!! She took care of vital communications to the landlord to ensure I would succeed. She took videos, answered dozens of my questions. She was available morning, noon, and night. She went so above and beyond. Her work effort is unparalleled. You have an incredible colleague in Joanne Cheung. I work with hundreds of professionals globally. She deserves to hold a very high position at the agency. She should train others and take very high commissions. She is truly special. I am exceedingly grateful for her time and effort. I will recommend her and Okay.com to ANYONE who is looking for property in Hong Kong.

My partner and I had been looking for a new apartment via another agent/firm for multiple months and were ready to give up hope. We found it impossible to find an apartment that 1) ticked most of our boxes and 2) was even remotely within our price range. Fortunately for us Sonam knew exactly what we were looking for and proactively showed us an apartment that we immediately loved. Could not be more grateful for her proactivity and resourcefulness in helping us find our dream apartment.