HAVA-1 (1B) 朗天峰-1 (1B)

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

I needed to find a place very quickly, and Flo was amazing. She listened to what I was looking for and only showed me properties that she felt would meet my needs and my budget. She also has quite a lot of knowledge about different areas and let me know what was available in terms of entertainment, transportation and even everyday necessities and goods. When looking at units, she also helped me to visualize what would go where and how the space could best be used. She was always very up front and honest about the pros and cons of the different areas and the layout designs. Once I found a place I liked, Flo had all my utilities set up and had me moved in to my new place within a week.

My wife and I found Louise to be an excellent agent. She had an in depth knowledge of the areas we were looking at (Clearwater Bay, Sai Kung) and in addition to properties themselves, she was also very well-informed in things like shopping, access to mass transit, etc. Most importantly, she showed the ability to listen to us, to understand what we felt were critical factors, and to shape the search correspondingly, rather than sticking to initial preconceptions that were not entirely on-point. We would be pleased to work with Louise again, if for some unfortunate reason we ever have to move again...