Greenville Gardens-A 嘉苑-A

She was well prepared and knowledgeable.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Stephanie took the time the explain the area in detail and was very knowledgeable when answering any questions I had! She showed us places that would work for our family and took her time when showing us around. It was a pleasure to view places with Stephanie and I would not hesitate to reach out to her again in the future.