The Austin-3

Honest, Native English speaker, No pushy sales.

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Sonam is a true professional who actually cares about her clients. It is not just a job for her, she takes a personal interest, as if the property is her own and ensures that the client gets what they want. For example, I had a property that was being rented out to someone who was not a good tenant. Sonam kept in constant touch with me and patiently waited until the old tenancy agreement ended and immediately found me a new tenant. I have no hesitation in recommending her as a reliable and professional property agent.