Grand Del Sol-10 朗晴居-10

Working with Rosa to find an apartment in Hong Kong was a fantastic experience. She is well connected, highly experienced and extremely competent. She helped us to quickly identify a great new home here in Hong Kong. We only had a very limited time available for the search on the ground. Therefore, it was extremely helpful that Rosa helped us to pre-select the most suitable apartments before we travelled to Hong Kong for the viewings. Communicating with Rosa was always easy and once we had decided on the apartment, she also kindly helped us to set everything up (from curtains to electricity). This made our move to Hong Kong very smooth and we would highly recommend her to anyone who is considering moving to Hong Kong! 

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Lala is very professional and organised. She is extremely knowledgeable and helpful and listened to what we wanted from our new home. She helped set up our utilities and managed all the paperwork ensuring we understood the information in the documents. Lala is patient and kind. I would highly recommend Lala to anyone.