I want to thank Jayde for the time that she put into helping my wife and I find a new home. We were looking to break our original lease and move into a new place – but only if we could replace our existing tenancy. Jayde’s commitment to helping us find a place all the while whilst we were unable to break lease was ramped up when she helped list our property too. In our 4 month search we saw over 50 places around Happy Valley/Mid-Levels with many agencies, but it was Jayde’s attitude and enthusiasm which stood out and made us trust her and continue to search with OKAY.com. Eventually we found the right place, and with Jayde’s suggestion we negotiated a fair rental with all parties happy. When it came to the handover, it was a swift process which is a testament to Jayde’s professionalism. At no point in the process did we feel let down or on our own - which is very important especially when dealing with the stresses of moving. I have no hesitation in recommending Jayde and OKAY.com.
4.7 / 5.0
Molly was excellent at taking account of my needs and requirements along with the unspoken requirements when I was searching for an apartment, she did not waste my time taking me to apartments that did not meet my criteria – you’ll find this is a norm with local agents in Hong Kong! Organised and professional, all the apartments I was arranged to view - I had prior visibility of via email from Molly.
Molly is not a pushy agent, she’s extremely genuine and aspires to provide the best service to meet your needs. Her professionalism was outstanding, if you’re looking for an agent that listens to your needs and requirements and will not push you into a bad deal just to make the commission – this is your lady!
She is very accustomed to the local culture as well as western, which helps in the Hong Kong market. My lease was signed by my employers, can’t thank Molly enough for remaining professional and accommodating to my company’s requirements.
Thanks again Molly!
4.5 / 5.0
Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.