The Terraces 陶乐苑

I am hugely grateful for Cindy’s help and expertise in finding a flat to rent in Hong Kong. I had a very tight deadline to work with, and Cindy was able to find a selection of properties that matched what I was looking for in only a number of hours, and even accommodated me to carry out viewings the following day. Incredibly, we had a signed Provisional Tenancy Agreement by the end of the day of the viewings. It would not have been possible with Cindy’s work ethic and knowledge of the Hong Kong property scene, and I would recommend her to anyone looking for property in Hong Kong.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Andrea was very professional and took time to listen to what I liked about the flats she had shown me. Then using my preferences, showed me apartments that were more interesting to me. When it came time to sign the lease, she was very helpful and thorough. I am very happy in my new flat and have her to thank for that.