The Amber - DEMOLISHED The Amber chi

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Working with Ruby is always productive and always a pleasure. She quickly understands needs and requirements after a short briefing and then goes into action! She has great market insight and intelligence, and stays in touch with regular updates. I have worked with Ruby on several house/apartment projects and can highly recommend her as a real estate expert in Hong Kong.

I arrived in Hong Kong to have a first look at our new life ahead, not having a clue about anything, and was so lucky to have Stephanie showing me around for the whole week. To me, she has been my first friend in this big exciting city not only showing me housing but really helping me on so many levels - locations, supermarkets, schooling etc. Her expertise and knowledge as a true Hong Konger but also as a mother has made my relocation with my family so easy and fun. I am forever grateful for all the time she spend, the care she took, the sympathy she has shown and the apartment and new home we have found. Stephanie really goes beyond everything you would expect from an agent, she is a friend! Thank you for everything Stephanie!