It was a pleasure searching for our new apartment with Liza's assistance. The quality and range against what we specified was accurate, making the process very efficient in terms of time spent on viewings.
4.5 / 5.0
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
I had a great experience working with Dorothy to find an ideal flat. Early on, I explained that I wanted the process to be an efficient one and Dorothy proved to be very diligent. She sent me lists of homes based on my criteria and we saved time by narrowing down property viewings to what were necessary. I also tasked her to look into listings I noticed elsewhere and she always came back with results. That was how we found my new flat. Again, Dorothy was quick to engage the landlord and brokered an agreement in a seamless manner. Her can-do attitude and straightforward approach made flat-hunting a breeze!