Kau San Wai 滘新围

She was extremely helpful, friendly and professional. She went above and beyond her responsibilities to help out my moves - it was very kind of her. I absolutely enjoyed working with her and will definitely refer her to anyone I know if possible!

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Mary helped us search through countless apartments until my wife and I found the one we truly loved. She is proactive, attentive and very hands-on. Communication with her was always easy. She’s also very accommodating, sincere and genuinely cares about her clients. Even when issues came up with the landlords of the properties we were looking at, Mary handled everything efficiently and made the process completely stress-free. We’ve worked with many agents in Hong Kong over the years, but Mary is by far the best.