Ascot Mansion 雅閣大廈

Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.

We’ve worked with Sonam on 2 moves, multiple negotiations, rent reductions, stamp duties, and much more, and working with her has always been such a pleasure. She’s helped with everything to do with our moves and has always gone above and beyond to close deals for us. Furthermore, most agent - client relationships end the day the lease is signed, but Sonam has always stayed in touch to make sure the move went smoothly and helped with things beyond her job scope. I have recommended Sonam to dozens of people and I will continue to do so, because she’s absolutely fantastic at her job. She has great relationships with her clients and landlords, and provides such a positive representation of Okay.com.

We were extremely happy with the professional service we received from Jane and OKAY.com in relation to re-letting our property. A tenant was found immediately and Jane was extremely helpful in the handover process and the whole transaction was very stress free. Highly recommend.