Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Dawson was excellent to work with and I found him unbelievably helpful. Dawson’s experience was invaluable and helpful in order to support my understanding of the marketplace and fulfil my requirements. Dawson provided support at each stage of the process and was always available to discuss. Dawson made my whole apartment search experience very easy and I cannot thank him enough for his support.
4.9 / 5.0
Mr. Charles Stephen Anthony BROOKE
Matthieu was polite, attentive and understanding of my requirements.
He worked positively in a short space of time to deliver a good solution for my requirements. Unfortunately due to another option being presented through a friend, I was not able to take up the offer that the landlord made despite being very impressed with the quality of the flat and the terms negotiated. I would if necessary use Matthieu in the future to secure me a deal.