采怡閣 The Grandeur 物业出售及出租

Daphne is such a professional perfectionist who I haven’t encountered in a long time. She has been keeping me informed of the progress, any conversations with Tenants, all the way through. She made me feel my property was very desirable throughout and every conversation I had with her was a pleasure. She has our best interests at heart. This was very reassuring and made me feel that you were helping us quickly and efficiently throughout the process. I have to say this has not been my experience with Estate Agents in the past.

We moved to HK in early April and with new work, children's admissions and finding a new apartment in a short time frame it was all turning out to be a great challenge. We worked with a handful of agents but when we met Don it was a very different interaction. Don was much more structured and clear in his communications and I never felt like I was being pressured to make a decision. Don was very professional in managing our rent discussions as well as tending to smaller items regarding the condition of the apartment. He gave excellent advice on general practice throughout the process and has been a continuous source of assistance even after we moved in.

Friendly, listened to our specifications carefully and tried endlessly to help us!