NOVUM WEST is located on Queen’s Road West in the Western district nearby the HKU MTR station. Completed in 2019, it was developed by Henderson Land Development in partnership with the architect firm Ie, Siu & Chung Architects. Novum West is divided into four residential towers, each 30 storeys tall, with five to six units per floor. Regular units comprise studio to two-bedroom apartments with saleable areas from 174 to 551 sq.ft., with several larger or special units on the top floors, providing 645 units in total. All units are designed with balconies or flat roofs. Glazed balcony panels with a glass curtain wall design maximises the surrounding views from inside each unit and allows in ample natural light. Recreational facilities include a dual clubhouse design - Garden Club on the 3/F and the Sky Club on the 39/F. There is also an outdoor swimming pool and gym.
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
In one word, this is an outstanding experience..Daphne clearly understood my requirements when I explained her in WhatsApp..she showed me 3 properties, exactly matching to my taste, location and budget on a weekend...no time wasted..this tells that how clearly she understood client requirements and needs. In 2 hours, we closed the deal and then onwards she has taken all paperwork very diligent.
In fact she also helped me in negotiating the rent with owner and got best deal for me.. I have seen many real estate agent but certainly I can say that Daphne stands out she is exceptional. Without any doubt and hesitation, I will recommend Daphne to any of my friends and colleagues in future.
Daphne , all the best and keep up your good work. Hope I will get opportunity to refer more people to you in future:)
4.6 / 5.0
I am writing to praise and express my appreciation with the work of Dorothy on one of our residential properties on Hong Kong Island. We are a property investment company and we have been working with numerous agents. Dorothy impressed me a lot with her professionalism, efficiency and kind personality. The handover report is done perfectly with all the nicely taken pictures and captured all the necessary information in full details. Her after service follow up really impressed me the most. She helps on whatever she is able to, she replies immediately, I can’t think of any other agents who will do the same as her, thanks Dorothy!