Fiona was such a great help to us when relocating to HK. From getting a shortlist together, multiple viewings, negotiating with the landlord for the rent of our chosen apartment, to helping us moving and setting up utilities, she was a huge help. We literally could not have done it without her I would not hesitate to recommend Fiona and OKAY.com to anyone in the hunt for an apartment in HK.
4.9 / 5.0
My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her.
5 / 5.0
We moved to HK in early April and with new work, children's admissions and finding a new apartment in a short time frame it was all turning out to be a great challenge. We worked with a handful of agents but when we met Don it was a very different interaction. Don was much more structured and clear in his communications and I never felt like I was being pressured to make a decision. Don was very professional in managing our rent discussions as well as tending to smaller items regarding the condition of the apartment. He gave excellent advice on general practice throughout the process and has been a continuous source of assistance even after we moved in.