I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Fiona Chan was excellent to work with and made our property search and our move to Hong Kong so much smoother than we had expected. Fiona was professional, hard-working, flexible and went out of her way to help us. We would have not hesitation recommending her to others
4.8 / 5.0
OKAY.com was recommended to me by a friend and their service did not disappoint. My consultant, Don Rae, made every effort to find our family the best possible home and having lived in Hong Kong for nearly 30 years his knowledge of the different areas of Hong Kong, the residential buildings and the communities surrounding them was invaluable! He tirelessly showed us dozens of apartments. I would strongly recommend Don to anybody making a move to Hong Kong.