Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Matthieu was polite, attentive and understanding of my requirements.
He worked positively in a short space of time to deliver a good solution for my requirements. Unfortunately due to another option being presented through a friend, I was not able to take up the offer that the landlord made despite being very impressed with the quality of the flat and the terms negotiated. I would if necessary use Matthieu in the future to secure me a deal.
4.6 / 5.0
We have had the pleasure of having Amelia as our property agent to rent a flat in July 2018. Our experience with her has been extremely positive: professional, sensitive, fast, taking care of everything even after closing the deal. We strongly recommend her!