Tolo Ridge 松苑

It was my first time searching for an apartment in HK, even before my arrival, I got in touch with Rosa through a colleague’s recommendation. Rosa was able to advise me very well remotely and helped me get to know and better understand the rental market in Hong Kong. Throughout the process, Rosa was consistently exceptionally friendly, patient, helpful, and never pushy. I had a very specific neighborhood in mind, one that has relatively few rental apartments and mostly office buildings, which made the “hunt” quite challenging. However, Rosa managed to find my dream apartment exactly in that neighborhood. She supported and took care of the negotiations, handover, and all bureaucratic steps. That was an immense help for me, allowing me to fully concentrate on my new life in HK. Rosa even helped by letting in the technicians and supervising the apartment in my place. I’m more than impressed by Rosa’s professionalism, friendliness, and patience, and I absolutely recommend her 100%.

We would like to express our sincere gratitude to Mr. Ragers Woo for his outstanding assistance in helping us find our ideal home through OKAY.com. As a family with pets, our search for a suitable residence in the city was never an easy task. We needed a place that could cater to our transportation needs while providing ample space for our beloved furry companions. Mr. Woo proved to be an exceptional property agent, displaying the utmost patience, care, and professionalism throughout the entire process. He genuinely listened to our concerns and took them seriously when showing us potential flats. His response time was commendable, and he always promptly relayed our messages to the landlord, which greatly facilitated our decision-making process. Thanks to Mr. Woo's invaluable assistance, we confidently decide to rent our current flat.

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.